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Orders, Shipping, and Returns

Orders, Shipping, and Returns

You + our contacts? We ship that! Get the scoop on orders, shipping, and returns.

Sign Up and Recurring Orders

How does my subscription work?
When will I get my first contacts delivery?
When am I charged for my contacts?
Can I order more lenses now?
What's your return policy?
Can I use my prescription from outside the US?

Shipping

How can I track my order?
How long does delivery take?
How much is shipping?
How do I change my shipping address?
What if my contacts don't arrive?
Does Aveo deliver to PO Boxes and military addresses?

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